Client: Leading Healthcare Brand in France
Industry: Pharmaceuticals
Solution: Inflight Analytics – Real-Time Scoring & Performance Tracking
Introduction
In today’s fast-paced business environment, real-time data tracking is essential for making quick, informed decisions. A leading healthcare brand in France needed a more efficient and user-friendly way to track audit performance and compliance in real time.
To meet this need, REM People developed and integrated Inflight Analytics—a cutting-edge, mobile-enabled performance tracking solution—allowing the brand to monitor, analyze, and improve retail execution seamlessly.
Challenges
Before implementing Inflight Analytics, a leading healthcare brand in France faced several key challenges:
Lack of Real-Time Visibility
• Traditional audit tracking relied on manual data collection, leading to delays in performance evaluation.
• Users had to access data from a desktop, making it difficult to monitor performance on the go.
Inefficient Audit Score Tracking
• Audits were performed daily, but there was no simple way to compare current vs. past performance.
• Teams struggled with tracking and filtering audit results efficiently.
Limited User Engagement & Actionable Insights
• Without clear scoring and performance metrics, field teams lacked a real-time feedback loop.
• The absence of a centralized and mobile-friendly interface resulted in lower engagement with the data.
Connectivity Issues & Need for an Offline Module
• Many audit locations had poor or no internet access, preventing field teams from completing audits seamlessly.
• The lack of an offline mode made it difficult to record and store audit data when working in low-connectivity areas.
Solution: Inflight Analytics by REM People
A Real-Time, Mobile-Enabled Performance Tracking System
To address these challenges, REM People developed Inflight Analytics—a solution designed to empower a leading healthcare brand in France with instant, data-driven decision-making capabilities.
Key Features & Capabilities
✅ Real-Time Performance Scoring – Users can instantly see audit scores in a mobile-friendly dashboard.
✅ Instant Access to Audit Data – No need to manually track results; data is automatically recorded and updated.
✅ Seamless Filtering & Comparison – Users can compare current and past performance with advanced filtering options.
✅ Enhanced User Engagement – A clear and intuitive interface increases adoption and actionability.
✅ Mobile & Web Integration – Ensures accessibility anytime, anywhere without relying on desktops.
Implementation & Results
After deploying Inflight Analytics, the brand experienced immediate improvements in audit and performance tracking:
📊 90% Faster Performance Tracking – Audit scores became instantly available, reducing decision-making delays.
📈 40% Increase in User Engagement – Field teams accessed and interacted with data more frequently, leading to better compliance and execution.
📍 Seamless Adoption Across Retail Networks – The intuitive UI and real-time access improved overall efficiency and accuracy.
Key Benefits
✅ Data-Driven Decision-Making – Faster insights led to quicker corrective actions and better retail execution.
✅ Increased Operational Efficiency – The reduction in manual tracking efforts freed up time for strategic tasks.
✅ Improved Compliance & Performance – Real-time tracking ensured higher adherence to audit guidelines.
✅ Scalability for Future Expansion – The solution is now expandable to other divisions globally.
Conclusion
By adopting Inflight Analytics, this leading life science brand transformed its audit tracking process—eliminating delays, improving accuracy, and driving better business outcomes. The real-time scoring system not only provided instant performance visibility but also empowered field teams to make data-backed decisions on the spot.
Additionally, the integration of Offline Mode ensured that audits could be conducted seamlessly even in locations with poor or no internet access. Field teams could capture data offline, with automatic synchronization once reconnected—eliminating disruptions and ensuring continuous audit tracking.
As AI and data analytics continue to shape the future of retail execution, this success story serves as a model for other global brands looking to digitally optimize their performance tracking.
