Quality Policy
for REM People
As REM People, we commit to:
• Acting with honesty in all our interactions with internal and external customers,
• Striving to provide the highest level of service to our customers,
• Fostering and strengthening a culture of respect, courtesy, and support among our team,
• Adhering to the principles outlined below in every aspect of our professional lives.
Our Core Principles:
• Honesty: We uphold the principle of honesty in all our relationships, communications, and behaviors toward our customers, shareholders, employees, suppliers, regulatory authorities, competitors, and society.
• Confidentiality: We respect the confidentiality of REM People’s commercial, corporate, and personal information and take all necessary precautions to protect it.
• Competence: We continuously acquire and develop the necessary competencies to deliver our services at the expected level.
• Responsibility to Customers: We strive to provide flawless services and always operate with a customer-centric approach.
• Compliance with Laws & Protection of Corporate Reputation: We conduct our business in full compliance with all legal and professional principles, safeguarding our corporate reputation.
• Fairness & Courtesy: We treat each other and our surroundings with respect, fairness, and professionalism at all times.
• Leading by Example: Each of us acts as a role model for our colleagues by embodying our shared values.
• Earning Customer Trust: We operate as an ethical and trustworthy information technology company that customers can rely on for their critical business applications.
• Commitment: We are firmly committed to Quality, Health, Safety, and Environmental Responsibility in all our activities.
• Innovation: We embrace continuous improvement, lifelong learning, and a pursuit of excellence to develop the most innovative and best solutions/services.
• Sustainability: We act with full awareness of our corporate, social, economic, and environmental responsibilities toward people, nature, animals, and all internal and external stakeholders who are integral to our business.